Reviews | Experience | Sport Clips Palmetto Bay

5

Austin R. | October 11, 2018 Overall Experience

"All the stylists are excellent and the place is always clean. I like watching sports while I wait I "

All the stylists are excellent and the place is always clean. I like watching sports while I wait I always get the shampoo and neck massage and leave relaxed and looking sharp.Check in online is a plus but an app would be better. Overall I love this place

5

Alex D. | September 21, 2018 Overall Experience

"This is a clean shop and the hair cutters are friendly and do a good job with my hair. I like the lo"

This is a clean shop and the hair cutters are friendly and do a good job with my hair. I like the loyalty program Been getting double mvp and it is relaxing . Sportclips is close to my house and they support Palmetto Middle and thats a plus for me and my family

Reply from Sport Clips Haircuts of Colonial Palms Plaza:
Thank you for telling us about your experiences. We are glad to hear you enjoy coming to Sport Clips and look forward to seeing you again soon!

5

James F. | September 14, 2018 Overall Experience

"Was delighted by the stylist and service and the product selection. I have gone with different hairc"

Was delighted by the stylist and service and the product selection. I have gone with different haircutters at Palmetto Bay location and they have all been good. This last time I had an overall great experience with Araceli and stocked up on my favorite Paul Mitchell products and I loved the shampoo and massage 5 STARS!

Reply from Sport Clips Haircuts of Colonial Palms Plaza:
Thanks for the feedback. We are glad you had a great experience and we look forward to seeing you again soon for an MVP experience!

5

Andrew J. | September 12, 2018 Overall Experience

"Had a great experience with Yeney and my son loved Araceli. Always professional and top quality cuts"

Had a great experience with Yeney and my son loved Araceli. Always professional and top quality cuts and we like the shampoo and massage.

Reply from Sport Clips Haircuts of Colonial Palms Plaza:
Thanks for the feedback, we are glad you had a great experience. We look forward to seeing you again soon!

1

Jose P. | August 4, 2018 Overall Experience

"After getting my kids and myself a hair cut at Sports Clips and loyally following Nhora our hair sty"

After getting my kids and myself a hair cut at Sports Clips and loyally following Nhora our hair stylist from Super Cuts for over 5 years. I was astonished and about fell back off my chair when the so called manager "Araceli" Refused to give my son a $2.00 discount for his haircut which he was entitled to. At sports Clips a card is provided to customers where every visit they punch a hole and you either reach a base with no discount or you get a discount. My sons discount card reflected a discount of $2.00 and the manager refused to honor it. She snatched it out of my hands and basically proceeded to tell me that I would not be getting one. ATTETION OWNER: I suggest you take corrective action with Araceli and send her to a customer service class. She is rude and not professional what so ever ! on the other hand. Nhora is very kind and professional. This in no way should be a reflection on Nhora behavior but a lack of customer service training on your part for your manager Araceli from the company and owners expectations. I don't think that your establishment and company will go bankrupt providing a loyal customer for over 1 yr a $2,00 discount.

Reply from Sport Clips Haircuts of Colonial Palms Plaza:
Thank you for letting us know about your recent experience. We certainly apologize that we did not meet and exceed your expectations. We will message you directly to get further details.

1

Donna H. | May 2, 2018 Overall Experience

"I have visited Sportclips for years, the experience at this particular store was not what we are use"

I have visited Sportclips for years, the experience at this particular store was not what we are used to, I took my son in for a haircut, when we walked in the store we never heard a hello, we signed ourselves in and sat down. The stylist said ‘ok come on’, I took it as it was our turn, she did not call our name. She was conversating with a fellow co worker, she spoke terribly ill of the system in place and another coworker, I was surprise her name tag read manager. I do not wish to slander your business, but rest assured we will not visit your establishment again. We do not wish to have any monies refunded, I felt an obligation as a business owner to inform you of the behavior.

2

David M. | January 27, 2018 Overall Experience

"I received only a haircut but was charged for a triple play. I'm glad I tipped less than usual."

I received only a haircut but was charged for a triple play. I'm glad I tipped less than usual.

5

Kent B. | October 12, 2017 Overall Experience

"Araceli was amazing. Very professional and delivered a great haircut. The customer service was on "

Araceli was amazing. Very professional and delivered a great haircut. The customer service was on point.

Reply from Sport Clips Haircuts of Colonial Palms Plaza:
Thanks for the feedback, we are glad you had a great experience. We look forward to seeing you again soon!

Overall Experience Reviews For Sport Clips Haircuts of Colonial Palms Plaza

Austin R. | October 11, 2018 Overall Experience

Alex D. | September 21, 2018 Overall Experience

James F. | September 14, 2018 Overall Experience

Andrew J. | September 12, 2018 Overall Experience

Jose P. | August 4, 2018 Overall Experience

Donna H. | May 2, 2018 Overall Experience

David M. | January 27, 2018 Overall Experience

Kent B. | October 12, 2017 Overall Experience